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Continuous improvement to meet your needs

Every Hoults crew member undergoes thorough training before working in our customers’ homes. Independent removal specialists conduct comprehensive training modules and test our people on packing and handling techniques.

 

All our drivers undergo a minimum 35 hours of CPC (Certificate of Professional Competence) training. This results in a CPC qualification, demonstrating a high level of professional driving knowledge and skill.

 

Management staff are required to keep training records on all Hoults employees, and are tasked with identifying skill gaps and ensuring every employee receives ongoing training.

 

We hold regular staff training days, covering, forklift truck driving, fire warden certification, manual handling, health and safety and first aid. These training days are conducted via classroom, one-on-one, webinar and teleconference, providing a range of delivery methods to maximise the learning experience.

 

Employees are encouraged to provide comprehensive, honest feedback on all training modules, to ensure we can continually improve and refine the content.

To find out more about moving with our highly trained, experienced staff, contact Hoults Removals on 01914 914 543 or email [email protected].
Six things about us, our history and our people...
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Moving people and businesses for 100 years.

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Environmental

We take pride in our commitment to environmentally-friendly working practices.

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Training

Our crews are extensively trained to ensure they deliver the best possible service.

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Hoults removal man greeting a customer

Our commitment to excellence stands us apart from the rest.

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We are a proud member of the British Association of Removers.

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Hoults free contactless video survey

We've introduced new procedures to ensure the safety of our customers and staff

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It has been my pleasure to move with Hoults - Thank you

Mr Perez, New York

Stellar Service, will definitely recommend

Mr Thompson, Sunderland

A very professional moving service, thank you so much

Dr. Sams - Gloucester

Hoults were recommended by a colleague - now I know why! Thank you

Ms Armstrong - Northumberland

The staff were incredibly friendly and efficient, we would definitely use Hoults again

Mr and Mrs Price - Glasgow

Thank you so much, I WILL be using Hoults again

Ms Penell - Marseille

Thank you Hoults for taking the pressure off my removal

Mr and Mrs Nattick - Perth

Every time I use you I am MORE impressed

Ms Delicaux - Rotterdam

It was such a relief to have a competent company handle my move

Mr and Mrs Mbong - Moscow

I wanted to pass on my thanks to Barry and Darren. They were FANTASTIC. They made the day so easy and I was laughing most of the day. I would certainly use Hoults again!

Clare Whittaker, Rothbury
Safe storage and packing service with Hoults

Safe storage with Hoults

If you need to place your goods in storage for the short or long-term, then Hoults Removal’s fully-alarmed and fire-protected storage centres, offer the ideal environment.

  • Fully alarmed and monitored storage centres
  • Expert packing service
  • Bespoke collection service